Personally Identifiable Information
Galderma collects personally identifiable information (such as name, address, telephone/fax number and e-mail address) only when voluntarily provided by a visitor to our web sites. Galderma does not sell, rent or otherwise make available any personally identifiable information submitted by visitors to our web site to any third parties. This information will not be used for any direct marketing or unsolicited follow-up unless we have previously informed you of this possible use and you have given us your express permission when submitting it. After obtaining your consent, Galderma may use this information for such purposes as:
Sending you paper publications or other correspondence
Sending you e-mail press releases or notification
Sending you offers, discounts or coupons
Delivering goods or prizes
Only authorized Galderma staff or our agents (who have agreed to keep information secure) have access to personally identifiable information.
Galderma does make use of non-personally identifiable statistical information collected from users (browser type, geographical location, age, gender) for optimization of its sites as part of its continual internal review process and in a general way to learn more about its clients. This information will not be disclosed to third parties by Galderma. This data will only be used for the stated purpose and will not be used for any unsolicited communication unless you give us permission.
We use IP addresses to analyze trends, administer the site, track user's movements, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
Galderma does use tracking technology (known as 'cookies'), which deposits certain bits of information on your hard drive. Cookies allow us to track and target your interests to tailor our sites to suit your needs better.
Children and young people under the age of 16 are requested to get permission from their parent or guardian before they submit personal data to Galderma web sites. We do not knowingly collect or use personally identifiable information from children under the age of 13 without first obtaining verifiable consent from a parent of legal guardian. Should a child whom we know to be under the age of 13 send personally identifiable information to us, we will only use that information to respond directly to that child, seek parental consent or provide parental notice.
Links from this site may take you to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We advise you to check their privacy policies yourself before submitting any personally-identifiable information.
Cetaphil Customer Service
Galderma Laboratories, L.P.